QUESTIONS & ANSWERS

Is the Bath-Knight Reliable?

The Bath-Knight Deluxe bath lift is a quality bath lift that has been built to the highest specification in our factory in Stoke on Trent and designed to last. Available in both mains and battery power we’d go as far as to say that it is the best bathing aid available on the market.

The Bath-Knight bath lift is fully installed by our trained engineers and comes with a full warranty, which means you can bathe again having full peace of mind.

What if someone else would like to use the Bath?

The Bath-Knight is actually fitted to your existing bath so that there is no mess, no fuss or dramatic change to your bathroom. The slick design is discreet and doesn’t scream mobility aid like some bath chairs and hoists do, once you have finished bathing the saddleband can be simply retracted into the unit if needed so that others can use the bath freely with nothing in their way.

The only problem that we have come across is that some customers cannot get their grandchildren off it at bath time as they think it’s great fun to go up and down into the bath.

How is it powered?

The Bath-Knight Deluxe bath lift is available in 2 different power sources, both mains and battery models are now available.

The Bath-Knight is powered by mains electricity that simply plugs into the nearest power point outside the bathroom, it has its own back-up battery power supply and will operate in the event of electricity failure. This just means that if you are relaxing in the bath and all the power goes off in your house the Bath-Knight will still bring you up safely to the top of your bath so that you can light a candle and carry on bathing.

It simply plugs into the nearest socket outside the bathroom which then goes through a transformer to the unit itself, our fitter will make sure that it is all installed neatly and tidily.

For installations that are a little more complicated we have now developed a battery model, that we believe to be the best battery model available, it’s easy to charge and use and is powered by the lightest battery available on the market and with no wiring needed can fit into any bathroom.

The Bath-Knight has been independently assessed and approved and will always be safely installed by a skilled engineer who understands the fitting method perfectly.

The Bath-Knight also comes with a Floating Remote Control if you prefer to use a remote instead of the switch on the unit, just press the button on the remote and you will be lowered and raised gently and safely in and out of the bath.

The remote control is also perfect for carers to use, for those who need extra help whilst bathing

How do I know if the Bath-Knight bath lift is actually suitable for my bathroom?

The Bath-Knight bath lift can be fitted to most baths and bathroom walls, it can be fitted to corner and spa baths and even stand-alone baths, in fact there are not many baths that we cannot fit to.

The Bath-Knight fits to your existing bath without the need for any alterations to the bath.

We also offer a free survey before you buy when you have a demonstration.

Is my bathroom wall strong enough?

Our highly skilled engineers have safely installed many thousands of Bath-Knights to all types of walls and will use the correct method on your wall. We can install to all walls including Partition and Stud walls.

Will the Bath-Knight hold my weight?

The Bath-Knight bath lift is designed to carry anyone up to 20 stone in weight.

Will the Bath-Knight make bathing safer for me?

Using the Bath-Knight bath lift can reduce the risk of slipping or falling in the bath, so therefore making your bathroom a safer environment.

The unit has been rigorously tested over the years and comes with a battery back-up system so that you can bathe safely knowing that you will always be able to rise yourself up and out of the bath, even in the event of a power cut.

Most importantly the Bath-Knight will restore your confidence when bathing as the fear of slipping in the bath can be worse than actually having a difficulty.

This sounds great, what do I need to do next?

If you are interested in the Bath-Knight bath lift we do offer a free no obligation home demonstration.

Our trained advisor actually brings the bath lift with him attached to a frame to represent the height of your bath so that you can try the Bath-Knight for yourself and see whether it would be suitable for you or not.

Our advisor will answer any questions or concerns you may have, all in the comfort of your own home

My Warranty is about to expire. Can I extend my Warranty?

If your warranty is about to expire then Yes you can extend your warranty no problem. Call us today and we can go through the different options available. We have many packages that can include a service with your warranty depending on the age of your Bath-Knight bath lift.

I have had a Bath-Knight bath lift for many years, I feel it’s getting a little old now, can you service it ?

We do recommend that you have your Bath-Knight serviced every few years – if your unit is in warranty then there would be a charge for the service but not for any parts that are replaced during the service.

If your unit is not in warranty then we can still come and service it for you depending on the age of your unit but would have to charge for any replacement parts if needed.

What is the new data act GDPR and how will it affect me?

The General Data Protection Regulation (GDPR) comes into place 25th May 2018 and is Europe’s new data protection law – it replaces the previous 1995 data protection directive, which current UK law is based upon.

As a company it doesn’t really change anything we do as we have always protected our customers data and have never passed any details onto third parties, there have been a few changes to our privacy policy to help you understand how we collect and manage your data.

We need to know certain types of information about you for the maintenance and upkeep of your Bath-Knight bath lift, such as the model that you purchased, date of purchase and installation details, this will make it easier for you when your warranty has expired and you need your Bath-Knight servicing.

Rest assured we do not pass any of your details on to third parties.

For further details please see our privacy policy:

Privacy Policy